As a small business, we work hard every day at Kemna Auto Of Fort Dodge to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Robin's group in customer service does an great job on my vehicles. Always explains and ask what service I need done.
Their customer service has been the best! The service department is also the best! Very helpful.
Very friendly, courteous, helpful, pleasant atmosphere, clean. I would recommend Kemna to my family & friends.
Great customer service. Team was very knowledgeable and helped determine fix
Pick up and delivery of my vehicle for service greatly appreciated. I enjoyed the service updates and Informative as to vehicles progress and needs. Highly recommended
I had a early saturday morning service which was helpful for my schedule. Service was quick and well done. I will use again next time I need service.
Everyone was especially helpful and friendly. They made me feel comfortable. There wasn't any pressure to make any kinds of decisions. They helped me step by step. They were very personable. My salesmen, Eddie was so awesome. Jason F. and the accounting lady, Lindsey (really long hair) were super helpful also. The night of and the day after my purchase Eddie made sure i was doing fine. He asked if i had any questions. He told me to let him know and he would help. The lady that helped Eddie and i get the car set up with OnStar ...
We drove 1 1/2 hours to "test drive" a 2016 Buick Encore we saw on-line and ended up buying it that day and driving it home. Kemna Auto is friendly and attractive place to buy a vehicle. We highly recommend people to check out their inventory. Ask for Kirk Lemon.
I had a great experience buying a new car from Kemna in Fort Dodge. Very knowledgeable, friendly people. Thanks to Dylan Drummond for getting me in a great car. I will definitely be back to do business and highly recommend this place!
we are very pleased with our GMC Sierra and the help we recieved in getting the truck. We had been looking for awhile when they got this one in.
Eric and Dylan did did a fantastic job I could not be more pleased with them!!!! My 2019 Chevy Silverado Trailboss was like finding a needle in a haystack with only 8 trucks in a 250 mile radius and no dealers wanting to give up a truck that is in such high demand somehow Eric had the exact one I wanted in 4 days sitting at the Kemna lot. This is what’s called fantastic customer service and everyone at Kemna brought an excellent professionalism to the table. You folks have earned a new customer. Thanks for all your hard work!!!!
My battery was dead and the way the car was parked, we could not get it jumpstarted. I called Kemna and they sent someone out right away with a jump pack and got the car started. I then went to the dealership and they got me right in and replaced the battery. They are very nice and made sure everything was taken care of.
Outstanding service! I was very pleased and would come back again.
Shane was great through the whole process made sure we got a car that we loved!! Everyone else there treated us like family .we will be back for our next new purchase
I always come here for new cars and service they are a great bunch of people make you feel like you are part of their family
Anytime I take my Colorado Truck or Equniox in for servive the Service Techs. Always great me with a smile are always knowledge on any questions I may ask, Great Kemna Customer Service.
Great staff and service department. They got me in and out in a timely matter. I am not going to buy another new car from another dealership. Kemna is the best!!!
I won't buy a new car from any other dealership love their new building an has a great staff very pleased with the last 5 cars I have bought from them. 😊
Excellent establishment to do business with. Every time I am there I am always greeted with a friendly smile and a wave. The service department has always provided the service I needed plus more. I have sent many family members to Kemmna for purchases and they have been pleased and have returned several times.
The service that we recieved at Kemna was excellent, everyone there were very friendly, helpful and there was also a follow-up call. I am sure if I call with any questions or problems they will address them promptly. I truly feel I recieved a quality vehicle for a good price. Sincerly [email protected] Mrs. Brian Mickelson
I was very pleased with my experience with Kemna Auto. I got a great Jeep Grand Cherokee with help of Shane, who was a great salesman and I am not a patient person. I would recommend Kemna Auto to anyone.
Yesterday I purchased a 2015 Chevy Cruze from Kemna Auto in Fort Dodge, and I couldn't be more pleased with the experience. Dylan Drummond was my sales consultant and I would recommend him to everybody! He really made the purchase of my car feel personalized and special! As soon as I walked in to the car dealership, I was greeted with friendly smiles, and three people asked me how I was doing that day. Right away I felt welcomed and secure. I also visited Fort Dodge Ford that day, and had to wait five minutes before a consultant even greeted ...
Had a great experience at Kemna of Fort Dodge. Joe and Carey literally spent all day with us and did everything they could to give us a great customer experience! Robin in finance was great! I feel like we got a great deal and we are so satisfied!! Would recommend to anyone!! Cant wait to try their new service center with our future service needs!! The improvements to the building are great and the people are great!!
I had a fabulous experience at Kemna of Fort Dodge!! I would recommend this dealership to EVERYONE! I chose to visit Kemna for many reasons, but one is that they have given back so much to our community, which is admirable for any company to do. I stopped in when I sold my car much sooner than expected and was in a panic to find something quick! I stopped in at 5pm on a Friday night, not realizing they closed at 6pm. I walked in and said that I needed to find a car quick. Not only did I find ...
I can't say enough good things about my experience working with Kemna! I needed a new car and I needed one fast, because my previous car reached the end of it's life unexpectedly. I found a great car online sold by Kemna. I live in Ames and had no way to get to Fort Dodge, since I had no car. Caleb worked with me to get all the financing squared away over the phone. He knew I needed a car quickly and worked hard to make sure I could get financed right away. The next day, they sent ...
I found them to be very helpfully and knowledgeable. They did the job quick and didn't have any problems with rides while my cars was getting fixed.
Absolutely love the service and love the certified used car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car lots without leaving town was the best.
From working with Kenma, I would say that this dealership really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience.
We appreciate the fact that they left us alone to make a decision instead of continually calling us. Everyone was very friendly and helpful to both of us.
Everyone at the dealership was very helpful and genuinely interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progress of my order and was personally involved through the whole experience. Jamie was very instrumental in my purchase and also kept a close eye on the progress of the sale. Shane helped me with many aspects of the sale and helped me with getting acquainted with many of the features of the car. He was incredible throughout the whole process and was a real ...
I would have to say that Calbe took his time to find me the vehicle that I wanted and then the price range that i wanted.
I have always been treated very well at this dealership. Very nice people to work with. Have always been a very friendly bunch. Denny Banks
Cindy did a great job of describing what could be wrong with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me in and out of there in just a couple days. Very pleased with the service and will be back.
They were able to get my trailblazer right in to get it worked on and it didn't take them long at all the get the repair done for the recall.
Everyone from Sales to Service were very friendly and treated me with respect even though I was buying a used not new car! There is no warranty but when I called about a headlight that was out and possible alignment problem they checked everything out and fixed it for nothing and made it right. Also, I thought I did not have a spare tire and Shane took me out to the car and showed me exactly where it was because it was kind of hidden. When I need another vehicle I will most definitely be coming back to Kemna Auto ...
We have been very pleased since our first purchase of a new vehicle 4 years ago...Service has exceeded expectations...All service work done in a timely and efficient manor...Hence we replaced that vehicle with a new purchase a couple months ago..Thank you
We have done business with Kemna Auto in the past on used car and truck. When we went looking for our 2011 Chev Cruze Eco Shane and Adam did everything they could do for best interest rate. They treated us like family. Then when we wnt looking for a Chev Colorado, we wanted a pre owned GM certified Shane looked hard and long until he found the right fit. Then Adam went to work to get the best interest rate and a payment that fit our budget. These two employees went out of thier way to make these two deals work. ...
I do prefer to have my oil changed by dealer so I am willing to pay extra, but I think they should do a little extra like wash car and/or clean windshield. In the winter they should use the washer fluid that does not freeze!
This a a great dealership to get work done at. I can go in and explain a problem to them, and they schedule you according to a time that wioll work for you. When your vehicle goes in to be fixed, it is done right, and done right the first time. They treat me GREAT!!! I would not complain a bit to anyone on their service and friendliness. They are wonderful people to deal with. Will definitely return for service in the future, and even the sales department is nice, even though I have not delt with them, yet, but ...
In calling Kemna in Fort Dodge and asking for service, I spoke with Cyndy Hood who listened attentively to the problem with my vehicle. It was already the middle of the afternoon and I was able to bring it in yet that day and was given a loaner vehicle to drive. While I was there, I spoke to the mechanic that I always request, Dave Zimmerman who has worked on my vehicles for many years. I told him what it was doing and it was fixed the next day. My wife drove the loaner back in and was sent home ...